Posted 20 days ago
Admissions Assistant
AI Summary
Serves as the first point of contact for individuals seeking substance use disorder treatment, guiding them through the admissions process with empathy and professionalism.
About this role
Overview
Location: 1010 E 2nd St, Canton, SD 57013
We are seeking an Admissions Assistant candidate in the Sioux Falls and Canton area for our facility in Canton.
Friday - Monday x4 10 hour shifts (weekends hours)
Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery.
What You’ll Do
Serve as the first point of contact for potential clients and families seeking treatment
Guide individuals through the admissions process with empathy, professionalism, and clarity
Discuss funding options, insurance coverage, and financial responsibilities
Coordinate transportation logistics to ensure safe and timely arrival for treatment
Collaborate with clinical, administrative, and outreach teams to support smooth admissions
Maintain accurate documentation and uphold confidentiality standards
What We’re Looking For
Strong communication skills and the ability to speak with clients in crisis with compassion
Comfort discussing financial matters, insurance benefits, and payment options
Ability to multitask, prioritize, and stay organized in a dynamic environment
Experience in healthcare, behavioral health, customer service, or admissions is a plus
A commitment to supporting individuals on their recovery journey
Responsibilities
ESSENTIAL FUNCTIONS:
- Support managers and employees through a variety of tasks related to organization and communication.
- Responsible for confidential and time sensitive material.
- Familiar with a variety of the field's concepts, practices and procedures.
- Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
- Attend meetings and take accurate minutes.
- May responsible for accurate and timely physician credentialing.
- May direct and lead the work of others.
- May manage and coordinate administrative programs and office activities.
- Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
- Answer telephones and take messages or transfer calls.
- May cover the reception desk when required.
- Calendar management, schedule appointments, update calendars and arrange staff meetings
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Associate’s degree preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- ACT required
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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