Adobe Analytics (CJA) Consultant

About the role

Verndale is seeking an experienced Adobe Customer Journey Analytics (CJA) consultant for a focused assessment supporting a higher-education client’s digital experience modernization initiative. Working with Verndale’s Analytics Practice, you will review the client’s existing analytics setup, evaluate how digital data is collected and structured, and provide clear recommendations to support future measurement and personalization decisions.

This is a short-term, assessment-focused contract. The engagement is about understanding the current state and recommending next steps

Engagement length: Approximately 6–8 weeks

Estimated effort: Approximately 45–55 total hours

Workload: Expected to be front-loaded during the first 2–3 weeks, then taper to limited, flexible hours as needed.

Responsibilities

• Review the client’s Adobe CJA configuration and understand how data enters the platform and is organized for analysis.
• Evaluate whether the current setup and collected data align with the client’s measurement expectations and relevant best practices.
• Review relevant Adobe Launch tracking and data-collection components, as well as any Tealium dependencies that affect the analytics environment.
• Identify strengths, data-quality concerns, and gaps in tracking—for example, where important pages, buttons, or forms may not be measured.
• Document the current state and turn technical findings into clear, prioritized recommendations, including what should be retained, improved, or investigated further.
• Help stakeholders understand the readiness of the measurement foundation and how to protect it as the client modernizes its digital experience.
• Present findings to the client alongside Verndale team members.

Qualifications

• Demonstrated, hands-on experience with Adobe Customer Journey Analytics (CJA), including the ability to assess an existing implementation independently.
• A clear, methodical approach to reviewing platform configuration, data collection, data structure, and reporting— and the ability to explain what you check and why.
• Strong knowledge of how digital analytics data is collected, organized, and used to understand customer journeys.
• The ability to identify tracking gaps and data issues, validate findings, and recommend practical next steps.
• Clear communication skills, including the ability to explain technical findings to both technical and nontechnical stakeholders.
• The ability to contribute with minimal onboarding and work within a defined consulting scope and hour budget.
• Adobe CJA certification.
• Familiarity with Tealium or other tag-management platforms. (Preferred)

Ten Great Reasons to Work at Verndale

1. We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
2. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
3. We foster a culture that enables every person in the organization to do the best work of their career.
4. We offer regular training and professional development to move careers forward.
5. Client and employee satisfaction are our two most important business metrics.
6. We celebrate and champion diversity, equity, and inclusion.
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
8. We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
9. We support a healthy work/life balance.
10. We are fully remote enabled and embrace the evolving definition of the workplace

Compensation & Benefits

In accordance with applicable law, the salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package.

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and an RRSP savings plan are offered to all salaried, full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.