
Posted 6 days ago
Agent - Air Export Operation
AI Summary
Handles air export operations including preparing HAWB and MAWB documents, monitoring freight status, issuing billing invoices by incoterm, and responding to customer inquiries. Works from shipper instructions and customer SOPs to keep shipments on schedule.
About this role
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you".
To review the shipper’s letter of instruction (SLI), shipping documents, and customer SOP for preparing HAWB and MAWB
To use workflow to process daily operation by monitoring freight receiving status
To issue billing invoice with correct rate based on the incoterm
To answer the general inquiries from customer and reply in a timely manner.
To input the required events code based on operational process standard.
To monitor the status of FDS billing invoice and make sure billing is issued within 5 days of COB
- Bachelor Degree from College/ University or equivalent
- Fluent in Mandarin and English
- Good Microsoft Office skills
Skills
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