Agents for Outbound Call Center

Agents for Outbound Call Center

TalkNMore Communications is a Next Generation Multimedia Contact Center located in Kos Island, Greece. We provide call center & BPO services customized to fit the needs of our clients. We integrate personal integrity and a strong commitment to the values of service in everything we do – inside and out.

It’s our goal every day to combine an entrepreneurial spirit and innovative thinking to support our clients. Giving back to our clients, our associates, and the communities where we live and do business is an idea we take very seriously

Main Job Tasks and Responsibilities

• contact businesses or private individuals by phone
• deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
• describe products and services
• respond to questions
• obtain customer information
• obtain possible customer leads
• data entry and maintenance of customer/potential customer data bases
• follow up on initial contacts
• maintain records of telephonic interactions, orders and accounts

Qualifications

Education and Experience

• proficient in relevant computer applications
• good keyboard skills
• knowledge of sales principles and methods
• knowledge of customer service principles and practices
• knowledge of call center telephony and technology
• sales experience

Key Competencies

• communication skills - written and verbal
• persuasiveness
• problem solving
• adaptability
• initiative
• judgment
• tenacious
• resilient
• negotiation skills
• work under pressure
• high energy level
• planning skills

Additional Information

All your information will be kept confidential according to EEO guidelines.