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Extreme Networks

Posted 1 month ago

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AI Agent Implementations Specialist

Thornhill, CanadaRemote

AI Summary

An AI Agent Implementation Specialist builds and deploys AI agents for marketing workflows, administers the Marketo platform, supports MarTech integrations, and provides campaign operations support across US time zones.

About this role

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

We are looking for an AI Agent Implementation Specialist to play a crucial role in driving the transformation of Marketing Automation and Innovation. This IC role will report to Senior Manager, MarTech Solution and Innovation.

Position Overview:

We are seeking an AI Agent Developer & Marketo Administrator to join our Marketing Operations team. You will focus on building and implementing AI agents for marketing workflows, administering our Marketo platform, supporting critical MarTech integrations, and providing campaign operations support across US time zones. This is a hands-on technical role that bridges AI engineering and marketing operations.

Key Responsibilities

  • Build and implement AI agents for marketing use cases, in partnership with cross functional marketing teams, to support end-to-end campaign lifecycle.

  • Develop, configure, and maintain Marketo programs, campaigns, workflows, and integrations; ensure platform health and performance optimization

  • Support critical MarTech tool integrations, including connecting Marketo with CRM, CMS, and third-party data platforms

  • Collaborate cross-functionally with Web, Digital, IT, and Field Marketing Management teams to translate business requirements into technical implementations

  • Maintain documentation and provide enablement/training of AI agent adoption, Marketo configurations, integrations.

  • Monitor, troubleshoot, and resolve technical issues with AI agents and Marketo platform; provide timely support to marketing teams.

Required Qualifications

  • 1-2 years building, implementing, or deploying AI agents or intelligent automation systems

  • 2-3 years of hands-on Marketo administration and configuration experience

  • Strong proficiency in at least one programming or scripting language (Python, JavaScript, Node.js, or similar)

  • Working knowledge of API integrations, REST, webhooks, and data synchronization

  • Experience with marketing automation platforms and MarTech ecosystems

  • Strong problem-solving and troubleshooting skills with attention to detail

  • Excellent communication skills and ability to work effectively in cross-functional teams

Skills

API IntegrationsJavaScriptMarketing AutomationMarketoNode.jsPythonREST APIWebhooks

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