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客服_AI應用規劃人員中國信託商業銀行 · Taipei

客服_AI應用規劃人員

TaipeiRemote

AI Summary

Plans AI application workflows for customer service modules, tracks AI technology trends, and leads cross-functional communication between operations and IT teams to ensure requirements and technical implementation align.

About this role

台灣人壽保險股份有限公司

Your Career Our Future

1.客戶服務處各模組AI導入作業流程應用規劃

2.追蹤AI技術趨勢,提出可行之實務應用方案

3.主導實務作業及IT團隊溝通,確保需求與技術落地

Skills

AI Technology Trend AnalysisAI Workflow PlanningCross-functional CommunicationCustomer Service OperationsIT Requirements GatheringProcess Application PlanningTechnical Implementation Coordination

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