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cargo-partner

Posted 22 days ago

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Air Cargo Operations

ZagrebOn-siteFull-time

AI Summary

Air Cargo Operations Specialist plans, organizes, and executes worldwide air cargo transports, handles freight consignments, invoicing, and customer inquiries, and collaborates with airlines, suppliers, and partners.

About this role

For our office in Zagreb, Croatia, we are looking for
AIR CARGO OPERATIONS SPECIALIST
Cargo-partner is looking for experienced specialist for air cargo to join our successful team here in Zagreb!
Do you have experience in air forwarding or you graduated recently but have a strong motivation to learn from our experts?
Do you speak both Croatian and English?
If you answered yes, you might be a person we are looking for!

Responsibilities

  • Planning, organization and execution of Air Cargo Transports worldwide
  • Handling of air freight consignments incl. invoicing, calculation and quotation
  • Handling customers inquiries
  • Complaints and claims processing
  • Cooperation and negotiating with our partners at national and international level
  • Communication with airlines, suppliers, customers, colleagues and business partners worldwide
  • Handling import shipments for internal and agent routed business
  • Managing work flow, monitor shipment profitability
  • Advising and reporting Air Product Manager
  • Opening files within our tracking system
  • Support and cooperation with sales team as needed

    • We offer

  • Challenging projects
  • Taking responsibility
  • Working for economically steady company
  • Positive, international work environment
  • Further education, mentoring in case of hiring after graduation
  • Quick decision making due to a flat hierarchy
  • Performance oriented salary, X-mas bonus, vacation money, meal and travel allowance

    • Ideal qualifications and characteristics

  • Commercial education / Education in freight forwarding
  • 1-3 years of previous experience on similar positions (as advantage)
  • Advanced knowledge of MS Office
  • Fluent English is necessary
  • Team player with commercial thinking ability
  • Responsible, organized, taking initiative
  • Strong ability to Multi-task and Plan
  • Detailed with Data Entry Skills

    • Skills

    Air FreightClaims ProcessingData EntryImport ShipmentsInvoicingMicrosoft OfficeMultitaskingQuotationShipment ProfitabilityTracking System

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