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PRISM+

Posted 4 months ago

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Aircon Servicing Technician / Rider

SingaporeOn-siteFull-time

AI Summary

Aircon servicing technician who conducts servicing, troubleshooting and installation guidance for customers, with driving responsibilities and upselling opportunities, in a customer-facing role.

About this role

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are rapidly expanding our air con servicing and surveying team and we want you to build a career with us. If you have a valid Class 3 Driver's license, believe you are a friendly face and patient with customers and would like to develop technical skills - we would love to talk!

Responsibilities:

  • Conduct general servicing for aircon systems
  • Conduct chemical overhaul for aircon systems
  • Diagnose, troubleshoot and repair aircon systems
  • Propose and upsell aircon services to customers (chemical overhaul)
  • Perform site surveys and advise customers on installation details
  • Daily reporting and weekly reporting to direct manager
  • Any other tasks, when required by the immediate supervisor.

Requirements

  • Customer facing, friendly and patient personality.
  • Must be able to handle physical work due to job nature.
  • Able to use simple mobile technology
  • Open to learning
  • Have handman work experience
  • Basic command of English, spoken and written.
  • Effective handling of fault / emergency repairs and customer complaints.
  • Singapore Class 2B driving license is a must (vehicle provided).
  • 6 days’ work week

Skills

Air Conditioning ServicingBasic English CommunicationChemical Overhaul For Aircon SystemsCustomer Service In Field SettingsDiagnose And Repair Aircon SystemsManual Labor / Handyman ExperienceMobile Technology UsageSite Surveys For Installation DetailsUpsell Aircon Services

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