Airfreight Export Agent

Key Responsibilities

• Performing Export transactions from start to finish, including quoting, arranging pick-ups, booking with Airlines, setting up Pre-Bookings and Consolidations, track, trace and invoice.
• Ensuring that all Export compliance and TSA regulations are met on each shipment.
• Overseeing export operations, including monitoring inbound shipments, coordinating customs clearance, tracking, and ensuring timely final delivery.
• Communicating with agents, carriers, and customers to maintain efficient and compliant export processes.

Skills, Knowledge & Expertise

• Minimum 1-2 years of operations and customer service experience in airfreight cargo consolidations is required.
• Prefer experience from an airfreight consolidator or neutral wholesale background, but a candidate with NVOCC, VOCC, or freight forwarder experience may also apply.
• Must be knowledgeable in all aspects of daily airfreight operations, customer service, documentation, and government and carrier regulations.
• Must be able to work under pressure and enjoy a fast-paced, multi-tasking, customer service-minded environment.
• Ability to work independently as well as part of a team.
• Must have excellent verbal and written communication as well as organizational skills.
• Ability to establish priorities and accomplish multiple tasks, must be organized.
• Must be detail-oriented, thorough, accurate, and have the ability to solve problems efficiently.

Benefits