Application Development Project Lead (DB Implementation)

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

India Hybrid: Noida

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

The Opportunity

The role of an Application Development Project Lead is for identifying and resolving mid to high complexity configuration issues throughout the client implementation/ongoing process. The position requires technical proficiency in programming and configuring tasks related to pension calculations, forms and letters, and web configuration. Application Development Module Lead will work in a support role on mid to high-complexity projects/issues.

Responsibilities

• Execute assigned tasks of Defect analysis, configuration, and unit testing.

• Develop and execute Unit test plans, test cases, and test scripts

• Defect Fixes for Mid to High complexity – Forms & Letters | Web Config components.

• Demonstrate Task level ownership for assigned work.

• Participate in Ideas of process automation.

• Timely communication to Lead and Onshore Counterpart.

• Follow Standard Operating Procedure and leverage knowledgebase acquired during ILT and material available.

• Adherence to Process Model

• Work alongside with senior members or individually (as required) to assist in smooth integration/transition of process

Qualifications

• 12+ years of configuration experience in a similar role.

• A bachelor's degree in computer science, information technology, or a related field is required for this role, and relevant industry certifications are often preferred.

Bonus Points

• Preferred knowledge on Defined Benefits domain.

• Should have clear understanding of unit testing, test case creation and execution.

• Assisting in analyzing systems to identify configuration issues and recommending solutions to resolve them.

• Writing basic SQL queries to extract data from large databases.

• Basic knowledge of SDLC concepts.

• Working Knowledge on MS Word, MS Excel and MS Access.

• Effective communication skills (oral and written).

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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