Posted 2 months ago
Application Maintenance / Production Support(Java Application)
Kuala LumpurOn-siteFull-time
AI Summary
Provides L3 production support for Java Spring Boot applications, performing root cause analysis, debugging, patching, and monitoring to ensure SLA compliance.
About this role
- L3 production support for Java Spring Boot applications.
- Analyze and resolve complex production incidents.
- Perform root cause analysis (RCA) and implement permanent fixes.
- Debug application issues using logs and code.
- Coordinate with L1/L2 support teams and developers.
- Deploy patches and support production releases.
- Monitor application health and ensure SLA compliance.
Mandatory Technical Skills
- Java Spring Boot – Able to understand and debug the application code.
- Unix/Linux – Strong command-line skills for log analysis, process monitoring, and troubleshooting.
- Oracle Database 19c – SQL queries and basic database troubleshooting.
Nice-to-Have Skills
- WebLogic/JBoss – Application deployment and troubleshooting.
- Apache Web Server – Configuration and log analysis.
- Shell Scripting – Automating support activities.
- PL/SQL – Debugging database-related issues.
- Workflow Systems – Supporting workflow-based applications.
Ideal Candidate
The ideal candidate would have:
- 4–8+ years in Application Support/Production Support (L2/L3).
- Experience supporting Java Spring Boot applications in production.
- Strong troubleshooting skills rather than pure development experience.
- Knowledge of Unix/Linux, Oracle Database, and middleware (WebLogic/JBoss).
- Experience with incident management, RCA, and release support.
- Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy
Skills
ApacheIncident ManagementJavaJBossJiraLinuxOracle DatabasePL/SQLRemedyRoot-cause AnalysisServiceNowShell ScriptingSpring BootUnixWebLogic
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.