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Application support
AI Summary
Provides L2/L3 application support, monitors production streams, troubleshoots and resolves production issues, applies code fixes, manages software upgrades, and works with business partners to ensure compliance.
About this role
Application support
Candidate will be responsible to provide L2/L3 Support, Monitor, and provide support to production streams and provide expert knowledge on all workflow designs for supported applications. Candidate should be able to troubleshoot (review, analyze and resolve) production issue including job failures, and be able to apply code fixes/patches on an as needed basis. Candidate will bring onboard new software version (upgrades) for NT Certification, Packaging and Deployment. Candidate should be able to work with Business partners directly to analyze and resolve their queries and ensure compliance to all controlled processes according to business and IT requirements. Develop and maintain a professional relationship with all stakeholders within IT and Business teams and provide support. Monitor and attend to all alerts and escalate production issues as needed to relevant teams and management.
remote
advance english
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.