Posted 5 days ago
Appointment Setter - Client Scheduling & Follow-Up
AI Summary
Schedules estate-plan delivery appointments and follow-up calls for clients, confirms appointments, provides reminders, and coordinates rescheduling while maintaining accurate client records and call notes.
About this role
UF Resources | Bradenton, FL | Full-Time | On-Site
$16/hour + $25 employee bonus per Google review
Weekly W-2 Pay | Monday–Friday, 8:00 AM–4:30 PM
Your phone skills can open the door to more.
Looking for a steady weekday schedule, opportunities to earn bonuses, and room to grow? Bring your appointment-setting or call-center experience to UF Resources, where you’ll help clients move forward with their estate plans—and build skills that can move your career forward, too.
We’re hiring an Appointment Setter to schedule estate-plan delivery appointments and follow-up calls. This role focuses on client communication, scheduling, and follow-through—not cold calling.
As you learn our business and demonstrate your abilities, you may have opportunities to work directly with our financial advisors, take on additional responsibilities, and increase your income potential.
What you’ll do
- Contact clients to schedule estate-plan delivery appointments and follow-up calls.
- Confirm appointments, provide reminders, and coordinate rescheduling.
- Keep accurate client information, appointment records, and call notes.
- Follow up with clients who have not responded or need help coordinating an appointment.
- Invite clients to share honest feedback about their experience through Google reviews.
- Communicate with our internal team to keep client appointments and follow-up activities organized.
What you’ll bring
- Previous appointment-setting, call-center, or related phone-based customer-service experience.
- A clear, friendly, professional phone manner and strong listening skills.
- Confidence guiding conversations toward a confirmed appointment.
- Strong organizational skills, attention to detail, and consistent follow-through.
- Comfort using Windows-based programs and learning scheduling and client-management tools.
- Accurate data entry and clear documentation of client conversations.
- The ability to work independently while coordinating with a team.
- Dependable attendance and availability to work the scheduled on-site hours.
- A willingness to learn, apply feedback, and develop additional skills.
Estate-planning, insurance, or financial-services experience is helpful. Relevant phone experience and a commitment to professional client service are our priorities.
What you’ll receive
- $16 per hour in base pay.
- $25 employee bonus per Google review, subject to company eligibility requirements.
- W-2 employment with weekly pay.
- Health, dental, vision, and life insurance benefits after 90 days.
- Holiday pay, PTO, and vacation time.
- 401(k) plan with company match.
- Training, tools, and ongoing support.
- Growth potential to work directly with financial advisors and increase your earning opportunities as your skills and responsibilities expand.
Location and schedule
8725 Pendery Place, Suite 104
Bradenton, FL 34201
Full-time: Monday–Friday, 8:00 AM–4:30 PM
No evening or weekend hours.
This position is on-site in our Bradenton office. Remote work is not available.
About UF Resources
UF Resources has 40 years of experience helping Americans plan for their financial futures. Our client-support team helps keep that process moving through clear communication, organized scheduling, and dependable follow-through.
Bring your experience. Build your next opportunity.
If you know how to connect with people over the phone, keep details organized, and follow through, we want to hear from you. Join a team where you can contribute now while developing skills for greater responsibility and earning potential.
Apply today with your résumé
Skills
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