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Arcade Attendant - Part TimePeppermill & Western Village · Reno

Arcade Attendant - Part Time

RenoOn-site

AI Summary

Works the front of an arcade, serving guests with game play, debit cards, redemption and party packages, while keeping the games and floor clean, safe and working. Reports equipment problems and guest issues to leads or managers.

About this role

Job Summary:

To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.

Essential Functions:

· Providing superior guest service

· Instruct guests on the products of the facility and how to use them (i.e. games, debit card system, redemption purchases and arcade club)

· Sell debit cards, redemption tickets and party packages

· Redeem redemption merchandise

· Create guest accounts

· Communicate any equipment malfunction to technician, lead or manager

· Cleaning, detailing and testing games

· Ensure all guests are following the rules

· Communicate any guest or other issues to a lead or manager ASAP

Qualifications:

· Possess excellent guest service skills

· Possess good verbal communication skills.

· Ability to interact well with children and adults

· Ability to understand basic arcade game operation

· Ability to make change accurately

· Ability to lift 15 lbs. weight from the floor.

· Ability to multitask.

· Ability to read small numbers.

· Ability to accurately complete a detailed daily checklist

Skills

Arcade Game OperationCash Change MakingCash HandlingCustomer ServiceDaily ChecklistsDebit Card SystemsEquipment TroubleshootingGuest Account CreationPOsRedemption Processing

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