Area Manager - Shanghai, China

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.

As an Area Manager, you will lead, plan and direct the airport operation, overseeing workforce development, financial, quality, and operational mission and objectives, in accordance with agreed divisional safety, security, and service standards.

Accountabilities

• Set and achieve strategic standards to meet safety, security, financial, quality, and operational objectives for the area of operation - ensuring consistency, sustainability and excellence in their delivery across the area
• Establish and manage a robust relationship with all internal and external stakeholders across all airports in the area, airline and handling partners, local authorities, and service providers
• Effective leadership and management of the airport workforce within the area, driving employee engagement and high-performance culture that gives emphasis to leadership, empowerment, communication, quality, productivity, and goal attainment
• Ensure optimum utilization of resources and delivery of staff development, performance management, UAE National development and succession planning in line with company objectives
• Plan promotion, delivery, monitoring, and reporting on area and airport performance against short and long term financial and budget plans, ancillary and customer service targets, on time performance, KPIs and SPIs
• Drive best practices, improving and enhancing operations through ongoing identification, management and escalation of non-compliance or areas of improvement across safety, security, quality and operations
• Effective strategic planning, management and delivery of station start-ups/closures, changes of flight schedule, aircraft type, airport, terminal, service provider, facilities and infrastructure in the area to ensure safe, secure, compliant operations in line with regulatory and company requirements, delivery against required guest service standards, company business plans, and objectives.

Qualifications

• Degree level education required
• Minimum of 7 years of relevant experience in a management capacity preferably in aviation management

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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