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TSU Group Holdings logo

Posted 3 months ago

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Area Supervisor

Cape Town, South AfricaRemoteFull-time

AI Summary

The Area Supervisor oversees all on-site security operations and guard performance, focusing on improving service quality, meeting targets, and reducing incidents, theft, and complaints.

About this role

Area Supervisor

The Area Supervisor is responsible for the supervision of all security related activities on site as well as the performance of the guards on site. The main purpose is to continuously improve service quality and guard performance by reducing complaints per guard, meeting or exceeding objectives and targets, enhancing guard force productivity, and minimizing customer complaints. Additionally, the aim is to to decrease theft and property damage cases at customer sites, reduce sick leave, increase the number of arrests per guard where possible, and lower the occurrence of incidents, accidents, and injuries on-site.

Minimum requirements:

  • Psira Grade A – registered and up to date
  • Grade 12
  • Medical Level 1-3
  • Firefighting course
  • Driver’s License Code 8
  • Firearm Competency – Handgun
  • Business purposes – Handgun
  • Excellent Communication skills (Verbal & Written)
  • Minimum 3 years' experience as a Supervisor
  • Neat and well-groomed
  • No criminal record
  • To be discussed.

Remuneration: To be discussed.

Skills

Customer Complaint ReductionDriver’s License Code 8Firearm CompetencyFirefighting CourseGuard Performance ManagementIncident ReportingPSIRA Grade ASecurity Operations

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