Posted 5 months ago
Assistant Career Coach - Marion North County
IndianapolisOn-siteFull-time
AI Summary
Supports career coaching operations by handling front desk duties, phone coverage, data entry, and maintaining job seeker case files for Marion North County.
About this role
Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion North County in Indianapolis, IN.
Essential Job Responsibilities
- Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
- Assists with phone coverage in designated areas
- Maintains accurate data entry to external customer databases and internal databases
- Provides administrative support to senior project management
- Maintains job seeker case files in an audit-ready state
- Maintains a professional appearance
Requirements
Education / Work Experience:
- High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
- Associate degree from an accredited university/college, preferred
Qualifications:
- At least three years of customer service experience with strong communications skills
- Experience working in a high-volume work environment
- Strong organization skills and computer skills
- Ability to maintain a high level of accuracy in preparing and entering information
- Capability to follow instructions well
- Adaptable, flexible, and a fast learner
- Creative and able to meet deadlines
- Works well under pressure and within a team concept
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
- One to three years of experience in workforce development or related programs preferred
Bilingual a plus
**Travel ****Requirements : ** No Travel
*Hourly Rate: $17.00 - $18.42
Skills
Administrative SupportCase File ManagementCustomer Service SystemsDatabase ManagementData EntryGoogle WorkspaceMicrosoft OfficeWorkforce Development Tools
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