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HiQ Tyres and Autocare logo

Posted 11 days ago

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Assistant Centre Manager - Kings Lynn

King's Lynn, GBOn-site

AI Summary

An assistant centre manager leads and trains a team at a car centre, ensuring excellent customer service, driving sales and profit, and supporting store management with costs, stock, and administration.

About this role

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, with salary depending on experience.

What you will be doing as an Assistant Centre Manager:

  • Leading and training the team to provide excellent customer service

  • Ensuring the team is effective and productive

  • Working with the team, peers, and store manager to improve the business

  • Maximising profit and turnover

  • Assist the store’s manager with costs, margins and cash collection

  • Planning to deliver KPIs and empowering the team to deliver

  • Planning key merchandising activity in a timely manner and ensuring stock management routines are in place

  • Building relationships with customers and local traders

  • Proactive interactions with customers

  • Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures

  • Carry out MOT inspection to defined standards

  • To carry out administration duties as required within the store.

  • To undertake any additional duties (within reason) for the efficient running of the Store.

What you will need:

  • MOT certification class 4 or above

  • MOT Testing and Mechanic experience

  • Experience within the retail sector with a minimum of 2 years' supervisory experience

  • Passionate about improving performance and sales, and delivering a high standard of customer service

  • Able to build positive and effective professional relationships

  • Experience within a in a fast-fit car centre or a recognised vehicle franchise dealership.

  • Strong mechanical knowledge with hands-on experience using hand tools and power tools.

Benefits for working with us:

  • We treat our employees like family and provide training and career opportunities.

  • Uncapped monthly bonus structure.

  • Generous employee discounts on all HiQ Group services.

  • Training courses for EV & Hybrid, MOT Testing License, and REACT Training.

  • Company Sick Pay.

  • Refer a friend scheme.

  • 30 days holiday inclusive of bank holidays.

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

#MP

Skills

EV & Hybrid TrainingFast-fit Car CentreHand ToolsMechanic ExperienceMOT Certification Class 4MOT TestingPower ToolsRetailSupervisory ExperienceVehicle Franchise Dealership

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