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Jushi

Posted 27 days ago

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Assistant General Manager

CincinnatiOn-site

AI Summary

The Assistant Store Manager oversees daily retail operations at a cannabis dispensary, including staffing, training, scheduling, inventory, cash handling, and compliance, while supporting the Store Manager and Regional Manager.

About this role

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Assistant Store Manager will be responsible for the day-to-day operations at the retail level, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This role requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager.

WHAT YOU WILL DO

  • Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
  • Present a professional image in appearance, actions, and words
  • Ensure accuracy with all cash handling
  • Abide by city and state regulations at all times
  • Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations
  • Receive deliveries, build purchase orders, and maintain accurate records
  • Develop and maintain relationships with vendors
  • Assist with Store Scheduling
  • Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager
  • Maintain neatness, organization, and overall cleanliness of the entire store
  • Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor
  • Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional Manager
  • Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
  • Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide
  • Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
  • Lead by example through being the ultimate illustration of service, dedication, pace and energy
  • Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded
  • Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
  • Provide support with various employee initiatives and team building
  • Assist with different off and on hour events and specials
  • Report all issues or complaints relating to the product to the Store Manager(s) in real-time
  • Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand

    • WHAT WE ARE LOOKING FOR

  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor Degree in any field preferred
  • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
  • Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment)
  • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
  • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
  • Must be comfortable in high-volume cash handling, Excel, and Microsoft Office
  • Ability to learn quickly
  • Effective oral communication skills
  • Strong interpersonal skill
  • Ability to work as part of a team
  • Ability to build relationships

    • PHYSICAL REQUIREMENTS

  • Constantly perform desk-based computer tasks
  • Frequently sitting and standing
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
  • Must be able to work a flexible schedule to include weekends and holidays
  • Complete any needed assistance including oversight and coverage outside of the assigned region as required
  • An environment with moderate to loud noise level

    • Skills

    Cash HandlingCompliance AdherenceCredit Card Processing TerminalsExcelInventory ManagementMicrosoft OfficePerformance ReviewsPurchase OrdersRetail POS SystemsSchedulingTraining Materials DevelopmentVendor Relationship ManagementVisual MerchandisingWeb Browsers

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