Jobless Developer

Assistant Manager - GDS Travel (Cebu) | Onsite

Cebu CityOn-siteFull-time

AI Summary

Manages and coaches a team of travel consultants, ensuring accurate itinerary creation and GDS system expertise while monitoring performance metrics.

About this role

Work Setup: Onsite

Work Location: Cebu

Requirements:

  • Education: At least 2 years in college (No back subjects).
  • Work Experience: 1 to 2 years of BPO Team Lead or Assistant Manager experience supporting a Travel campaign, with at least 1 year of GDS experience.

Job Responsibilities:

  • Team Leadership & Coaching: Inspire and guide a dynamic team of travel consultants as they navigate and craft intricate itineraries with precision.
  • GDS Expertise: Act as the go-to expert and final escalation point for all Amadeus, Sabre, and Galileo system commands.
  • Performance Management: Keep a close eye on key metrics such as Average Handle Time, Customer Satisfaction, and booking accuracy to drive continuous improvement.

Skills

AmadeusAverage Handle TimeBooking AccuracyBPOCustomer SatisfactionGalileoGDSSabre

Explore related jobs

Browse these categories

Market data for this role

All reports →