Assistant Manager, Operations

Key Responsibilities

• Supervise and provide guidance to the Cayman Operation Support Team, fostering a positive and productive work atmosphere.
• Delegate tasks and responsibilities to ensure efficient workflow and task completion.
• Provide support and management to ensure completeness of project work allocated to Cayman Operation Support Team.

• Facilitate effective communication with the Cayman Team and other parties, e.g., the regulatory operations team, upon request.

• Maintain and manage accurate corporate records and documentation through the document management system, ensuring they are in line with standard processes.
• Review and oversee document management systems to streamline record-keeping processes.
• Conduct data analysis and prepare reports and statistics.

• Ensure compliance with Group policies, local regulations, and industry standards.

• Liaise with Operations team and IT support to resolve technical issues and enhance the functionality of the Viewpoint system and reporting.

Skills, Knowledge & Expertise

• Bachelor’s degree in any discipline
• At least 5 years’ relevant experience in administration or management roles, preferably within the corporate services or financial industry
• Good command of written and verbal English and Mandarin
• Willingness to attend meetings with the Cayman Team in the late evening and early morning
• Excellent communication and interpersonal abilities
• Strong organisational and multitasking skills, with attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Committed and driven to achieving excellence for themselves and the team
• Proficient in MS Office (Outlook, Word, Excel, Power Point). Experience in using Viewpoint would be an advantage