Posted 4 months ago

Assistant Manager - Retirement Services (MOA Pasay) | Onsite

Pasay City, Metro Manila, PhilippinesOn-siteFull-time

AI Summary

An assistant manager overseeing retirement services operations at a bank, managing processes, coaching team members, handling escalations, and ensuring compliance.

About this role

With minimum of 2 years of College Education (No back subjects)

Required Experience:

At least 2 years Retirement Services (required); preferably retirement services in the same role

Responsibilities:

Manage the process and take corrective steps where necessary or make incremental improvements
Provide coaching and feedback to team members to enable them to improve their performance
Assist new hires such that they are productive on the floor in the shortest possible time frame
Handle escalations
Provide inputs on process and system to the team members
Client Interaction, where required at the level of Supervisors
Ensure compliance with internal policies and procedures, external regulations and information security standards