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Assistant Manager(05505) - 1367 SE Maynard Rd

CaryOn-siteFull-time

AI Summary

Leads a team of delivery drivers and customer service representatives to ensure orders are created and delivered accurately and on time, while managing staffing, closing duties, and customer satisfaction.

About this role

Assistant Manager(05505) - 1367 SE Maynard Rd

Job Duties

Lead a team of Delivery Experts and CSRs to ensure orders are created and delivered quickly and correctly

  • Maintain staffing levels that mirror the needs of business at all points of the day
  • When closing be responsible for handling end of the night bank deposits
  • When closing be responsible for doing an accurate nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Bank DepositsCash HandlingCredit Card ProcessingCustomer Dispute ResolutionDelivery RoutingInventory CountingStaff SchedulingVehicle Inspection

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