Assistant Retail Store Manager (Sunway Velocity Mall)
Kuala LumpurOn-siteFull-time
AI Summary
Manages daily retail store operations including cash reconciliation, customer service, merchandise replenishment, and visual merchandising standards. Co-leads the retail team, trains new employees, and drives sales performance through data-driven analysis and incentive planning.
About this role
We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
Responsibilities of a Assistant Retail Store Manager but are not limited to
- Manages, counts, verifies, and reconciles daily cash register sales
- Greets customers in a courteous and professional manner, while providing quality customer service, answer questions about products and recommend them accordingly
- Performs opening and closing procedures effectively according to store policies and procedures
- Processes and replenish merchandise and ensured stock availability
- Co-Leads retail team to maintain visual merchandising and cleanliness standards of the store
- Creates a positive work environment by motivating and encouraging the team to foster good relationships with one another
- Responsible for training new employees
- Sets, monitors and achieves/exceeds retail sales targets to drive improvement in company ranking
- Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
- Works close with company’s management, plan and implement suitable incentives and push out plans to boost sales
Requirements
- Minimum of 3 years of managerial experience in the retail industry
- Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
- Prior experience in malls landlord relations
- Data-driven with ability to analyse data for stocks forecasting
- Strong Communication and people skills
- Passionate in engaging customers and providing excellent service
Benefits
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment
Skills
Cash Register ReconciliationData AnalysisExcelMall Landlord RelationsMerchandise ReplenishmentPowerPointRetail Store OperationsSales ForecastingStock Availability ManagementVisual Merchandising
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