Posted 3 days ago
Associate, Client Services
AI Summary
About True North Insights True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.
About this role
About True North Insights
True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.
We believe the right knowledge can move the world forward. Since day one, that belief has driven everything we do. We exist to break through complexity, giving global investors and business leaders frictionless access to the insights that matter most — insights that fuel confident decisions, unlock opportunity, and power successful careers.
Founded in 2019 in New York City, our firm has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years — and we’re just getting started. As we expand into Europe and beyond, there’s never been a better time to join our high-growth, global team.
As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. This role is designed for professionals eager to learn quickly, take initiative, and develop skills that matter in real business contexts.
No two days are the same. One day, you may be helping a hedge fund gain insights from a European airline's veteran. Another, you could coordinate a consultation with a former Fortune 10 C-suite executive to inform a client’s eCommerce strategy.
Key Responsibilities
You will be the main point of contact between clients and experts, taking ownership of projects and ensuring reliable, high-quality results across multiple projects daily.
You will:
- Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
- Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
- Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
- Make informed decisions about expert selection, project scheduling, and outreach strategy
- Collaborate with teams worldwide to ensure projects meet client expectations.
About You
- Recent graduate or young professional with up to 1-2 years of experience.
- Bachelor's degree in any discipline.
- Strong academic performance and intellectual curiosity.
- Strong verbal and written communication skills; professional and articulate presence.
- Thrive in fast-paced, results-driven environments.
- Take initiative, solve problems independently, and follow through reliably.
- Resilient, resourceful, and unafraid to roll up your sleeves.
- Motivated by goals and driven by measurable outcomes.
- Fluent in English; additional languages a plus
Why True North Insights
- Clear growth milestones to accelerate your career.
- Potential to advance into leadership roles, including equity opportunities within 24 months.
- Diverse industry exposure—Associates are never siloed into a single sector.
- Hybrid working model
- Compensation: 18.000€-20.000€ annually
- Bonuses and incentives: Performance-based commissions based on individual achievements
- Private Health insurance
- Opportunity to contribute to the growth of a rapidly expanding organization.
- Daily office perks: Snacks, Monday breakfast, and weekly social events
At True North Insights, growth comes from initiative and results. You’ll be supported, challenged, and empowered to take ownership and lead from day one.
True North Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't believe in "perfect" candidates. If you’re ready to tackle challenges and grow in a fast-moving environment, you belong here.