Posted 12 days ago
Associate, Content & Onboarding
AI Summary
Onboards restaurants and manages menus on the foodpanda platform, ensuring accurate descriptions, pricing, and photos while guiding partners through the onboarding process.
About this role
Associate, Content & Onboarding
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Onboard restaurants and create menus with accurate descriptions, pricing, and dish-level photos in line with SOP guidelines. Process and update restaurant menu change requests within the defined SLA. Manage menu-related projects aimed at enhancing the overall customer experience. Communicate with and guide restaurant partners throughout the onboarding process on the foodpanda platform. Conduct regular quality checks to ensure menu accuracy and strong operational performance. The candidate should be comfortable using AI tools and be tech-savvy. Hands-on experience with Adobe Photoshop, Adobe Illustrator, or similar design tools is a plus. Freshers are also encouraged to apply.
Please do not apply if you do not have basic proficiency in Excel and Google Sheets (e.g., common formulas).
Skills
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