Posted 4 days ago
Associate II, Sales Support (Order Entry & Quotation)
AI Summary
Handles order entry and processing through to fulfillment, and prepares and follows up on product and license quotes for pre-sales customers. Works with sales reps and customer service to resolve quote, pricing and order inquiries.
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
It's fun to work in a company where people truly BELIEVE in what they're doing!
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Job Responsibilities:
- Verifies and reviews the accuracy of orders.
- Order entry/order processing until order release/fulfillment
- Prepares product/license quotes as needed for pre-sales customers. Validate all quote data to ensure correctness before submission.
- Follow up with customers and partners to drive quote conversion into sales.
- Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
- Works with sales management, sales reps and customer service to process customer orders and/or change orders.
- Maintain updated records of quotes, follow-ups, and customer communications.
Qualifications:
- College graduate of any course; if High School or SHS Diploma, should have at least 2 years functional experience.
- Fresh graduates are welcome to apply.
- Background in supply chain or IT distribution is a huge advantage but not required
- Good English communication skills - oral and written
- Knowledgeable with basic to intermediate MS Excel functions (vlookup, pivot, etc)
- Willing to work on day shift (AU time zone) and 10 days RTO/month (2 consecutive weeks)
#LI-Hybrid
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.