Associate, Nexus, Investor Delivery

About MUFG Investor Services

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

 

Reporting to the Associate Director, Investor Delivery, a list of your responsibilities will include:

• Set up and maintain investor profiles accurately and efficiently as outlined by the investor in documents or requested updates thereafter
• Processing transactions in accordance with the guidelines outlined in the fund offering documents, with attention to proper procedures and deadlines
• Assist with the organization’s FATCA/CRS service offering to our clients
• Prepare wire payments and account transfer transactions through various banking platforms to settle distributions, and transfer approved dealing proceeds to the client trading account
• Prepare periodic fund activity reports for submission to relevant clients or their regulatory bodies, reporting, including statement of holdings, shareholder registers, and audit confirmations, etc
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Qualifications

• Diploma or Bachelor's degree in a business related field preferred or relevant experience

• Experience in financial services, fund administration, asset management, banking or client service is an asset

• Knowledge of Investor Services processes and related functionalities an asset

• Existing client/customer service experience would be ideal

• Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

Additional Information

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

MUFG is an equal opportunity employer.