Posted 4 days ago
Associate - Policy Owner Services
AI Summary
Processes authorized policy servicing and policy change requests within stipulated benchmarks, ensuring transactions comply with company policies and regulatory requirements while meeting productivity, quality and turnaround targets.
About this role
Start building a career with purpose.
At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.
Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.
About the Role
Process authorized policy servicing related transactions within the required benchmarks under POS.
- Process all policy change requests received as per stipulated requirements.
- Ensure all policy transactions comply with company policies and regulatory requirements.
- Ensure meeting individual productivity target, quality target and Turn Around Tome (TAT) target as per stipulated requirements.
- Ensure 100% on-time implementation of impact plans and participate / drive / contribute to team activities.
- Attend and obtain certification for development plans aimed at upgrading authority limits, enhancing skills, and fostering personal development.
- Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.