Posted 2 days ago
Associate Product Quality Analyst
AI Summary
Analyzes customer feedback and product returns for assigned product lines to identify quality trends, partners with vendors and internal teams to implement solutions, and ensures products meet company standards.
About this role
Associate Product Quality Analyst
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Identify trends. Implement solutions. Become a quality expert. As an Associate Product Quality Analyst at Uline, you’ll build expertise in your assigned product lines, using customer feedback and product insights to uphold Uline’s high standards. Partner with teams and vendors to investigate quality concerns, identify solutions and improve the customer experience.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
- Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
- Work directly with Uline vendors to facilitate the product return and credit process.
- Assist with new product and vendor check-ins to ensure all products meet Uline’s quality standards.
Minimum Requirements
- Bachelor's degree.
- Proficient Microsoft Office, especially Excel.
- Detail-oriented with excellent analytical, problem-solving and organizational skills.
- Strong work ethic and eagerness to learn.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!
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