Associate - QA Reviewer

Key Responsibilities

• Conducts thorough and accurate review of estimates before submission to our clients.
• Claims could include both personal and commercial lines of business.
• Reviews and verifies claim information to ensure the proper processing in accordance with established quality standards.
• Reads and interprets customer and vendor specifications.
• Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
• Verifies corrected material from the field adjuster and makes corrective recommendations.
• Remains up to date with QA industry standards, principles and practices.
• Continuing education and development of skills.

Skills, Knowledge & Expertise

• 2+ years of experience in estimating and/or property adjusting
• Xactimate/XactAnalysis: 2+ years of experience.
• Excellent written and verbal communication skills.
• Strong analytical ability and attention to detail.
• Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills.
• Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.