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cprime

Posted 13 months ago

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Atlassian Technical Consultant

ChennaiRemoteFull-time

AI Summary

Senior Atlassian Technical Consultant responsible for end-to-end Atlassian administration, installations, upgrades, migrations, and custom automation using Groovy ScriptRunner, REST APIs, and Jira/Confluence/Bitbucket workflows.

About this role

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

We are looking for a highly experienced Atlassian Technical Consultant with 6–8 years of hands-on expertise in the full lifecycle of Atlassian administration—including installations, upgrades, and migrations, along with advanced skills in Groovy scripting and REST API integration.

In this role, you’ll drive end-to-end technical solutions for Atlassian environments (Jira, Confluence, Jira Service Management and other Atlassian suite products), working closely with clients and internal stakeholders to automate, extend, and optimize their usage of Atlassian tools.

**This role is based in India and would require working US hours.**

What you will do:

  • Perform installation, configuration, upgrade, and migration of Atlassian applications (Jira, Confluence, Bitbucket) across Cloud, Server, and Data Center environments.
  • Design and implement complex workflows, custom fields, screens, permission schemes, and notification schemes.
  • Create and maintain Groovy scripts using ScriptRunner to automate Jira/Confluence tasks, enforce governance, and enhance user experience.
  • Develop and maintain integrations with external systems using Atlassian REST APIs, webhooks, and middleware platforms.
  • Build scalable and maintainable custom solutions, plugins, and automation rules tailored to client requirements.
  • Conduct performance tuning and troubleshoot issues across Atlassian platforms.
  • Lead Atlassian environment assessments and make strategic recommendations.
  • Collaborate with DevOps and Infrastructure teams to ensure optimal system performance and security.
  • Provide technical guidance, documentation, and knowledge transfer to teams and clients.
  • Support user onboarding, training, and ongoing technical support as needed.

    • Qualifications and Skills:

  • 6–8 years of deep, hands-on experience with Atlassian tools administration (Jira Software, Jira Service Management, Confluence, Bitbucket).
  • Proven experience with Atlassian installations, version upgrades, and cross-platform migrations (Cloud, Server, Data Center).
  • Advanced proficiency in Groovy scripting with ScriptRunner for Jira and Confluence.
  • Strong command of Atlassian REST APIs, including building secure, scalable integrations.
  • Expertise in JQL, automation rules, custom post-functions, and validators.
  • Experience with user management, application access controls, and project permission schemes.
  • Working knowledge of Linux environments, application servers, and databases (PostgreSQL, MySQL).
  • Familiarity with Agile/ITSM practices and Atlassian product use cases in these contexts.
  • Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment
  • Ability to manage multiple clients and deliverables at any given time through effective time management and planning
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment
  • Experience in consulting and solution-based professional services is a huge plus!

    • Education and Certifications:

  • Bachelor’s degree in computer science or related field, or relevant work experience
  • Atlassian certifications are good to have.
  • Experience with CI/CD tools (e.g., Jenkins, Bamboo) and version control (e.g., Git).
  • Knowledge of scripting/programming languages (e.g., Python, Shell, JavaScript)
    • #LI-Hybrid
    #LI-IR1

    Skills

    Application ServersAutomation RulesBambooBitbucketCI/CDConfluenceCustom FieldsGitGroovyJenkinsJiraJira Service ManagementJQLLinuxMySQLNotification SchemesPermission SchemesPost-functionsPostgreSQLREST APIScreensScriptRunnerValidatorsWebhooksWorkflows

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