Posted 11 days ago
Attendant, Public Areas - Night
Denali Princess Wilderness LodgeOn-site
AI Summary
Maintains cleanliness and safety of public areas such as lobbies, hallways, and restrooms during overnight shifts, responds to guest requests, handles cleaning equipment and chemicals, makes supply deliveries, and reports maintenance issues.
About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Public Area Attendants set the tone for the entire property. How the property looks and feels plays a huge part in the guest experience. You will be out and about, ensuring all guest and employee areas are safe and clean according to safety standards. You provide excellent customer service and location information while supporting the overall goals of the company.
Public Area Attendants set the tone for the entire property. How the property looks and feels plays a huge part in the guest experience. You will be out and about, ensuring all guest and employee areas are safe and clean according to safety standards. You provide excellent customer service and location information while supporting the overall goals of the company.
Key Responsibilities
- Works independently overnight to maintain the cleanliness of the lobby areas, hallways, restrooms, and other public areas.
- Respond to guest requests and inquiries in a courteous manner and preform delivery tasks.
- Handling cleaning equipment and cleaning chemicals in adherence to their specified safety data sheet.
- Makes supply deliveries and maintains housekeeping closets.
- Identifies and reports maintenance issues.
- Responds to radio calls, texting apps, questions, and inquiries from the guest service desk and security teams.
Skills, Knowledge & Expertise
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Skills
Chemical Safety Data Sheet ComplianceCleaning Equipment OperationGuest Service Desk SupportHousekeeping Closet ManagementMaintenance Issue IdentificationRadio CommunicationSecurity Team CoordinationTexting App Communication
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