Posted 10 days ago
Automotive Service Advisor - Hilton Head BMW
AI Summary
Advises customers on vehicle service and repairs, manages service appointments, and ensures a positive customer experience at a BMW dealership.
About this role
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.Overview
Hilton Head BMW is part of the fast-growing Group 1 Automotive, a leader in automotive sales and service.
Our service department is expanding so we are needing to add an Service Advisor to work with our award winning team representing the BMW brand!
Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.
We offer...
- A Great Working Environment
- On line and instructor lead training tailored to your position
- A Structured Career Path Leading to Management
- Pinnacle Awards Program
- Health, Dental & Vision, Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
Qualifications
- A Positive and friendly attitude
- Customer Service Experience is a Plus
- CDK/ADP Dealer Services Experience is an Advantage
- Always putting the customer first
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Ability to Achieve Targeted Goals
- High School Diploma or Equivalent
- Must have a Valid Driver’s License
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.Skills
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