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Latitude Inc

Posted 9 months ago

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AV Field Service Engineer

Havertown, PAOn-siteFull-time

AI Summary

AV Field Service Engineer installs, configures, tests, and troubleshoots audiovisual systems on-site, performing maintenance, repairs, and end-user training while coordinating with project managers and clients.

About this role

Overview:

We are seeking an experienced and customer-focused AV Field Service Engineer to join our team. This role is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for audiovisual (AV) systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to deliver outstanding customer service in dynamic field environments.

Responsibilities:

  • Install, configure, test, and commission AV systems including displays, projectors, control systems, conferencing systems, audio equipment, and video distribution.
  • Provide on-site troubleshooting, diagnostics, and repairs for AV equipment and integrated systems.
  • Perform routine maintenance, system updates, and calibration to ensure optimal performance.
  • Collaborate with project managers, engineers, and clients to support installation and service activities.
  • Document service activities, system configurations, and updates in company service management tools.
  • Train and support end-users on AV systems and functionality as needed.
  • Maintain knowledge of AV industry trends, emerging technologies, and manufacturer product updates.
  • Ensure compliance with safety, quality, and company standards while on client sites.

    • Skills

    Audio Equipment SetupAV System InstallationCalibrationConference SystemsControl Systems ConfigurationDiagnosticsDisplay CalibrationDocumentationEnd-user TrainingIndustry KnowledgeManufacturer UpdatesOn-site TroubleshootingProjector SetupSafety ComplianceService Management ToolsSystem CommissioningSystem UpkeepVideo Distribution

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