B2B Account Manager (Vilnius)

🌍 About the Company

The client is Lithuania’s specialized bank focused on business financing and payment services. It combines digital technology with practical banking expertise, giving business clients direct access to specialists and timely support. The bank serves companies requiring reliable account, payment and currency exchange solutions, including international businesses. Its responsible growth is built on service quality, long-term relationships and sustainable operations.

💼 About the Role

As a B2B Account Manager, you will manage and develop relationships with new and existing business clients. Your primary focus will be account opening, payments, currency exchange and day-to-day banking support. You will guide prospective clients through onboarding, coordinate requests with internal teams and help ensure a responsive, client-focused banking experience.

🔍 Responsibilities

• Manage and strengthen relationships with existing and prospective B2B clients;

• Guide potential clients through the complete account-opening and onboarding journey;

• Set clear expectations and keep clients informed throughout each stage of the process;

• Take ownership of reported daily banking issues and coordinate their timely resolution;

• Act as the central point of contact between clients and relevant internal stakeholders;

• Support clients with questions related to bank accounts, payments and currency exchange;

• Contribute to sales and marketing initiatives aimed at existing business clients;

• Identify opportunities to improve client service, internal processes and ways of working;

• Maintain a consistent, target-driven approach while protecting service quality and client trust.

🎓 Requirements

• A degree in business administration, marketing, economics or another relevant field;

• At least 1 year of account management or similar experience within a bank or financial institution;

• Professional written and verbal communication skills in Lithuanian and English;

• An understanding of online businesses, payment services and transaction trends;

• Strong client-facing, interpersonal and cross-cultural communication skills;

• A structured and consistent approach to managing client relationships and operational matters;

• The ability to solve problems, work under pressure and meet deadlines.

Nice to Have

• B2B experience in sales, consulting, product development or business development;

• Experience onboarding business clients;

• Practical knowledge of KYC processes within banking or FinTech;

• Experience working with international business clients.

🤝 Key Competencies

• Relationship-building skills and a strong sense of client ownership;

• Clear communication across clients and internal teams;

• Commercial awareness and a results-oriented mindset;

• Sound judgement when handling client expectations and banking issues;

• A continuous-improvement approach to client service and internal processes.

✨ The Employer Offers

• A gross monthly salary of €2,570–€3,800;

• Private healthcare insurance;

• Three additional paid vacation days each year;

• Financial bonuses for personal celebrations or bereavement;

• Flexible working hours and a hybrid working model;

• Parking in Vilnius Green Zone or a JUDU public transport ticket.

Bring your banking knowledge and relationship-management skills to a role where clients value direct, dependable support. Apply now to help businesses navigate their everyday banking needs with confidence.