Back Office Executive - İstinye

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

How will you make an impact?

As a true ambassador of the Maison, you will play a key role in ensuring the smooth and efficient operation of the boutique. Through accurate stock management, strong organization and close collaboration with the boutique team, you will contribute to delivering an exceptional experience to both our clients and colleagues.

Stock Management

• Manage all stock movements, including receptions, transfers, returns, reservations and consignments.

• Control the accuracy and quality of all incoming and outgoing stock.

• Prepare creations for display, ensuring accurate tagging and product information.

• Coordinate price changes with the management and administrative teams.

• Manage stock-related activities for all omnichannel orders.

• Ensure every stock movement is supported by the correct documentation.

Inventory Management

• Coordinate daily, monthly, quarterly and annual stock counts.

• Manage additional inventories when required, including certificates, stones and related items.

• Ensure all stock is accurately recorded and accounted for at all times.

• Investigate and report any discrepancies.

Distant Sales

• Support the Client Relations Centre with the preparation and packaging of distant sales.

• Ensure all required administrative and shipping documentation is completed accurately.

Compliance

• Ensure all stock handling and movements comply with the Maison’s procedures and internal controls.

• Partner with the Boutique and Office Manager to maintain accurate and compliant back-office operations.

• Support audit preparation and ensure all records and documentation are properly maintained.

Cash Desk and Bank Deposits

• Support the Cashier team with opening and closing cash-desk procedures when required.

• Help ensure the accuracy of transactions, including product references, prices, discounts, payment amounts and approvals.

• Support the preparation and completion of bank deposits when required.

How will you experience success with us?

You are highly organized, detail-oriented and committed to operational excellence. With a strong retail mindset and collaborative approach, you understand how efficient back-office operations contribute to an exceptional client and team experience.

You are comfortable working in a fast-paced and evolving environment, managing multiple priorities and taking ownership of your responsibilities.

You also bring:

• Previous experience in retail operations, stock management, inventory control or a similar back-office role.

• Strong organizational, prioritization and time-management skills.

• A high level of accuracy and attention to detail.

• The ability to work independently and remain composed under pressure.

• Strong communication skills and the ability to collaborate with people from diverse backgrounds.

• A proactive, hands-on and results-oriented approach.

• Basic proficiency in Microsoft Word, Excel and PowerPoint.

• Fluency in Turkish and English, which is mandatory for this role.

• A genuine commitment to inclusivity, collaboration and trust.

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