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Thuma

Posted 4 months ago

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Barista

New York CityOn-sitePart-time

AI Summary

Barista at Thuma in Soho cafe, responsible for serving high-quality coffee, delivering top-notch customer service, and supporting cafe and retail operations.

About this role

Thuma is looking for a Barista to join our team. This position will play a pivotal role in the seamless functioning and overall success of our flagship store and cafe in Soho.
As a Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service.

Key Responsibilities

  • Be an extension of the Thuma retail team and create an environment where people like to spend time.
  • Oversee daily cafe operations, including opening and closing procedures.
  • Prepare and serve high-quality coffee beverages with precision and care.
  • Provide excellent customer service, creating a welcoming and positive atmosphere.
  • Engage with customers, take orders, and offer product recommendations.
  • Maintain cleanliness and organization of the cafe area and equipment.
  • Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
  • Work collaboratively with the cafe and retail team to ensure smooth cafe / retail operations.
  • Stay informed about Thuma products and promotions to assist customers effectively.

    • What You’ll Need

  • This job requires the ability to work in-person at the Thuma Cafe in Soho.
  • This job requires availability to work flexible hours including weekends and holidays.
  • Previous experience as a Barista in a cafe or similar setting is preferred.
  • Passion for coffee and dedication to delivering an exceptional customer experience.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Attention to detail and a commitment to cleanliness and hygiene.
  • This role requires availability to work on Saturdays, Sundays and holidays as needed.
    • Physical Requirements:
  • Ability to be mobile on the sales floor for extended periods.
  • Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

    • Skills

    Cafe Equipment Operation (espresso Machine, Grinder, Brewer)Cash HandlingCoffee Beverages (drip, Pour-over, Specialty Drinks)Customer Service ExcellenceEspresso PreparationInventory And Stock ManagementLatte Art (basic)Milk TexturingMultitasking In Fast-paced EnvironmentOpening/closing ProceduresPOS System UsageProduct Knowledge Of Thuma OfferingsRetail-cafe CoordinationSanitation And Hygiene PracticesSustainability PracticesTeam Collaboration

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