Behavioral Health Technician Supervisor

Key Responsibilities

• Manage staff schedules and ensure adequate coverage using internal scheduling tools
• Provide day-to-day oversight of the residential or community living site, with 24/7 availability for support or emergency fill-in
• Supervise, train, and support Behavioral Health Technicians; lead monthly team meetings and performance reviews
• Oversee medication handling, logging, and storage (as applicable by site)
• Maintain a safe and clean environment for consumers; conduct regular safety drills and inspections
• Coordinate orientation for new consumers and support daily supervision and engagement
• Review documentation and timekeeping for accuracy and compliance
• Support staff hiring by posting open positions, interviewing candidates, and working with recruiters
• Serve as the communication bridge between clinical teams and front-line staff to align care efforts
• Provide direct support to clients when needed, including crisis response, transportation, or assisting with daily living activities

Skills, Knowledge & Expertise

• Have strong leadership and organizational skills, especially in fast-paced or residential environments
• Take initiative and are comfortable being the point person for both staff and clients
• Understand behavioral health challenges and have a heart for empowering others
• Can stay calm in crisis situations and lead others in doing the same
• Communicate clearly and respectfully with diverse individuals and teams
• Are flexible and reliable, willing to jump in where needed to support your team and clients