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American Bankers Insurance Company of Florida

Posted 5 days ago

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Behavioral Science Intern

Buenos AiresOn-sitePart-time

AI Summary

An intern who applies behavioral science principles to improve employee engagement, product adoption, and self-service utilization within the People Organization, designing experiments and analyzing outcomes.

About this role

Job Purpose

The People Organization is seeking anintern to help explore how principles from Behavioral Science can be applied to improve employee experiences, product adoption, change adoption, and self-serviceutilizationof People Org. product and services.

This is aninternship designed to test whether behavioral science techniques such as social norms, nudges, framing, choice architecture, simplification, and reinforcement can help employees more effectively engage with People Organization products, services, and programs.

The intern will work with People Org teams to design small-scale experiments, analyze outcomes, and recommend improvements.

Primary Job Responsibilities

  • Research behavioral science concepts andidentifypractical workplace applications

  • Support the design of employee adoption and engagement experiments

  • Analyze employee behavior patterns and adoption metrics

  • Develop recommendations to improveutilizationof People Organization products and services

  • Help design employee communications informed by behavioral science principles

  • Measure effectiveness of interventions and document lessons learned

  • Partner with People Organization leaders toidentifyopportunities for experimentation

  • Create presentations and summaries of findings and recommendations

  • What success looks like: Drive measurable business outcomes through behavioral science experimentation, resulting in actionable recommendations,improved employee adoption and engagement, and a scalable framework for future initiatives.

  • Examples ofprojectsyoumayworkon:Employee adoption andutilizationof People Organization digital solutions, including the AI colleague used to access HR information, policies, support, and transactions . AI and digital tool adoption . People Organization product and service awareness . Self-serviceutilization .Reduction of avoidable employee support inquiries and cases .Employee listening and survey participation .Change management initiatives

RequiredExperience, Skills, and Knowledge

  • Undergraduate student pursuing a degree in Behavioral Science, Cognitive Science or Behavioral Economics

  • Strong analytical and problem-solving skills

  • Curiosity about human behavior and decision-making

  • Excellent written and verbal communication skills

PreferredExperience, Skills, and Knowledge

  • ​​Coursework in behavioral science, experimentation, statistics, or research methods

  • ​Experience working with data and insights

  • ​Interest in Employee Experience, HR, AI adoption, or organizational change


Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.


What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.


Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.


AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.


Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Skills

AI AdoptionBehavioral ScienceData AnalysisEmployee ExperienceExperimentationHR SystemsResearch MethodsStatistics

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