Benefits Administrator

The ideal candidate, under general supervision of the Human Resources Director, and in accordance with local, state, and federal laws and regulations, will administer and manage employee benefits programs and support employees with benefit-related inquires. She or he will serve as a subject matter expert, partner with leadership and vendors, and ensure programs are competitive and compliant.

Responsibilities

• Reviews qualified life event documentation and approves enrollment as appropriate
• Researches issues involving benefit eligibility, enrollment and payroll deduction errors and discrepancies. Discusses and resolves issues with benefit vendors. Provides phone and e-mail responses to all employees regarding benefit issues.
• Responsible for the review, reconciliation and payment of all benefit vendor invoices.
• Prepares updated benefit communications i.e. SPD’s, Annual Open Enrollment materials, etc.
• Maintains and updates plan administrative procedures.
• Assists in the implementation and maintenance of dependent eligibility audits.
• Review and verifies monthly billing for health and welfare plans.
• Review and resolves issues affecting the 401(K) plan including contributions, match and catch-up contributions.
• Works closely with the senior employee benefits staff to resolve any ERISA or HIPPA compliance issues.
• Develop and maintain relationships with benefits vendors and communicates plan changes.
• Familiarity with disability and workers’ compensation laws and procedures.
• Recommends pro-active programs to bring employees with medical work limitations back to work quickly, with as little expense to the company as possible.
• Keeps informed of state and federal policy and law changes that may affect benefits plans.
• Assist with projects as required.

Qualifications

• Bachelor’s degree or equivalent knowledge required.
• Two to five years of experience with benefits administration along with knowledge of FMLA, COBRA, ERISA, Section 125, ADA and applicable federal and state laws.
• Knowledge in the use of all office equipment.
• Proficient in Microsoft Office programs.
• Knowledge in the use of HRIS systems.
• Highly motivated self-starter with excellent oral & written communication skills.
• Ability to set priorities/be confidential/organized/detail oriented.
• Ability to handle stress and conflict including effective confidential resolution of issues.
• Excellent customer service skills/great attitude/team player.
• Excellent follow up skills.
• Ability to communicate accurately, clearly and effectively.
• Excellent attention to detail.
• Bilingual Spanish a plus.