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Posted 13 days ago

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Benefits Coordinator

ShreveportOn-siteFull-time

AI Summary

Supports prospective and existing clients via phone, explaining benefit options, handling account inquiries, and maintaining professional client relationships.

About this role

S&A Group | Louisiana Residents Only

S&A Group is growing its team and seeking qualified professionals for a Benefits Coordinator role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.

About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Compensation

  • $50,000–$65,000+ annually (performance-based)
  • Additional bonus opportunities available
  • Performance based company trips

Key Responsibilities

  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards

Qualifications

  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Skills

Account ManagementClient SupportCRMCustomer ServiceData EntryPhone SystemsRecord KeepingTelesales

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