Benugo - Team Leader at Windsor Castle
AI Summary
Team Leader at Windsor Castle leading a team, supporting shop operations, and ensuring excellent customer service and product standards.
About this role
Benugo - Team Leader at Windsor Castle
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving The UK something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
Find out more about us at www.benugo.com
We are looking for an experienced Team Leader/Supervisor to join the team at Windsor Castle, Windsor, SL4 1NJ.
Responsibilities will include (but not be limited to) the following:
● Lead the team and demonstrate team spirit
● Work within Benugo policies and procedures at all times
● Support Benugo vision around People, Product, Customers, and Profitability
● Demonstrate commitment to customer service excellence and deliver against Benugo service standard
● Engage with the team in a collaborative and constructive manner
● Communicate with your colleagues and peers in a professional manner at all times
● Demonstrate a positive attitude to the customer, your job, and your colleagues at all times
Site Operations
• Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
• Organise the team on each shift and allocate duties as necessary
• Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
• Ensure availability of product and staff to required levels
• Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Skills
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