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Bilingual Front Office CoordinatorUS Physical Therapy · Kissimmee

Bilingual Front Office Coordinator

KissimmeeOn-siteFull-time

AI Summary

Coordinates front office operations for an outpatient clinic, handling patient check-in and check-out, scheduling, insurance verification, billing and payment collection. Requires bilingual English and Spanish communication.

About this role

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

  • Greet patients and provide outstanding customer service
  • Answer phones
  • Electronic scheduling/book appointments
  • Data entry
  • Validate current personal and financial information
  • Verify insurance benefits
  • Charge tickets
  • Collecting money over the counter
  • Faxing, filing, and performing any other duties assigned
## Qualifications
  • High school diploma or equivalent
  • 1+ years of previous experience in a medical front office
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Team player attitude and energetic, with a focus on excellent customer service
  • Available and flexible with your hours
  • Bilingual in Spanish
  • Close attention to detail
  • Great time management and organizational skills
## Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

  • Competitive salary
  • Excellent benefits package including 401k, health, dental, vision, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive

Skills

BillingCash HandlingCustomer ServiceData EntryElectronic SchedulingExcelFaxingFilingInsurance VerificationMedical SoftwareMicrosoft WordTime Management

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