Billing Analyst
Ciudad de México, CDMX, MexicoRemoteFull-time
AI Summary
A Billing Analyst at SGS validates billing adjustments, resolves invoice discrepancies, supports B2C and billing teams, and provides customer service through verbal and written communication.
About this role
Billing Analyst
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
- Validation of requested billing adjustments.
- Resolve discrepancies on invoices by using critical thinking and problem solving skills.
- Assist the B2C and billing teams in MEC activities.
- Ensure in-scope billing activities are supported on a daily basis.
- Provide good customer service through verbal and written communication.
Qualifications
- ADVANCED ENGLISH
- At least 1 year of experience in B2C, billing or collections experience.
- Ability and aptitude for learning new concepts.
- Oracle (desirable)
Additional Information
- HYBRID WORKPLACE
- Superior Benefits
- We offer you a friendly, supportive and collaborative working environment.
- We offer a continuous learning and enrich your career.
Skills
B2CBillingCollectionsCritical ThinkingOracleProblem Solving
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