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Posted 7 days ago

Billing and Collections RepresentativeProvidence · Lubbock

Billing and Collections Representative

LubbockOn-siteFull-time

AI Summary

Performs billing, collection and follow-up for direct, third-party and government patient accounts, resolving denials, posting errors and complex inquiries with minimal supervision while training others.

About this role

Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • 2 years of Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
  • Extensive Customer Service Skills as well as computer application.
  • Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Preferred Qualifications:

  • Coursework/Training and 1 year of college. Or Business experience.
  • Medical Business Office experience in a physician office or hospital.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Skills

Account ResolutionCash ApplicationClaim Denial ManagementCollectionsComputer ApplicationsCustomer ServiceGovernment Follow-upMedical BillingMedical Business OfficePatient AccountingPayment PostingThird-party Follow-up

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