BLS Program Specialist/Evaluator

Job Summary:

The purpose of this job is to handle public inquiries; review & evaluate incoming transfer credit, advise on degree completion, and support enrollment of returning and transferring students.

Essential Job Functions, Duties, & Responsibilities:

• Assist the public with inquiries including face-to-face, answering telephone, and email.
• Maintain file system
• Updating and maintaining student files.
• Data entry
• Evaluate transfer credit or manage evaluation process with subject matter experts in relevant academic departments.
• Support the BLS Coordinator and the BLS program.
• Maintain information pertaining to external credit on college website.
• Helping with student requests (major changes, schedule changes, address updates, etc)
• Sending student correspondence (letters and emails).
• Operate a variety of modern office equipment in performing routine tasks such as facsimile machines, copy machines, calculators, computer terminals, and phone systems.
• Deliver and pick up mail.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent.

Preferred Qualifications:

• 1+ year experience working in a higher education setting
• Associate degree or higher from an accredited college or university and experience in higher education desired.

Knowledge, Skills, and Abilities:

• May require availability for overtime hours during peak periods.
• Overtime work may be required on occasions.
• Travel on occasion may be required as it relates to position’s responsibilities.
• Must be able to prioritize tasks in a fast-paced environment.
• Excellent interpersonal and verbal communication skills.
• Understanding of higher education policies and degree requirements.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work within a culturally diverse environment.
• Strong attention to detail; ability to perform duties with a high level of accuracy.
• High degree of organization, ability to engage in a variety of tasks simultaneously, and consistently meet deadlines.
• Ability to work with and maintain confidential university information.

Physical Demands

• Prolonged periods of sitting and computer use.
• Light sedentary office work.
• Ability to lift up to 25 lbs.

Lincoln University is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and institutional needs. Applicants requiring a reasonable accommodation during the application or interview process should contact the Office of Human Resources at 573-681-5018.