Bookkeeper and Admin Support

Raise customer invoices across both entities.

Accounts payable: process supplier invoices, schedule and process payments.

Accounts receivable: monitor aged debtors, follow up overdue accounts, and allocate receipts.

Bank reconciliation across both businesses (Private Universe and PBX Blue).

Investigate and resolve billing discrepancies and credit requests.

Manage the ordering of hardware and software with distributors and vendors, and track delivery.

Process payment for hardware and software purchases.

Match supplier invoices to orders and client jobs for accurate cost recovery.

Assist with software licensing renewals: track upcoming expiries, flag renewals, and process as required.

Maintain accurate customer, supplier, contract, and pricing records.

Keep documentation and workflows current.

Provide general administrative support and assist with ad-hoc tasks while maintaining accuracy, confidentiality, and professionalism.

Proven bookkeeping experience, including invoicing, accounts payable, accounts receivable, and bank reconciliation.

Proficient with Xero or equivalent accounting software.

Confident using Microsoft 365, including Outlook, Excel, Word, OneNote, and Teams.

Strong organisation, communication, and time management skills.

Detail-oriented and able to manage priorities independently in a remote environment.

Experience with Autotask PSA, IT Glue, or the broader Kaseya suite of tools.

Telecommunications billing experience, including systems such as DataGate.

BAS, superannuation, and payroll administration experience.

Previous experience in an MSP, telecommunications, technology, or professional services environment.

Proactive, customer-focused approach with a willingness to learn, take ownership, and improve processes.

Accurate, timely invoicing, payments, and reconciliations across both entities.

Reduced billing discrepancies and administrative errors.

Aged debtors kept within agreed terms.

Accurate customer, supplier, and documentation records.

Licensing renewals actioned ahead of expiry.

Positive internal and customer feedback.