Branch Manager
AI Summary
Manages a bank branch, driving sales, customer satisfaction, and team leadership to achieve profit and KPI targets.
About this role
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Summary:
Branch Manager with expertise in driving sales, enhancing customer satisfaction, and leading teams. Proven track record in operational efficiency, strategic planning, and fostering strong community relationships for business growth.
What you will be doing:
- Implement business plans so as to achieve pre-set branch profit objectives
- Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
- Manage branch staff to provide high quality of services to customers
- Ensure all daily transactions are complied with the Bank’s policies and procedures
What we are looking for:
- University degree in Business Administration or related
- Qualifications of HKSI & IIQE are required
- Minimum 7 years’ branch frontline experience in banking industry
- Good command of MS Office and computer skills
- Branch management experience is preferred
- Good connection with local markets with proven track record of success in business achievement
- Possess qualifications of ECF-RWM and ECF- CRM would be an advantage
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills
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