Branch Support Specialist

Overview

Branch Support Specialist

Dania Beach, FL | South Florida Operations| Industrial & Commercial Access Solutions

About the Role

Sky Climber Access Solutions is seeking a detail-oriented and customer-focused Branch Support Specialist to support our South Florida branch operations. This role serves as a key resource for sales, operations, and accounting teams by managing customer billing, accounts receivable, rental contracts, lien documentation, inventory transactions, and administrative support functions.

The ideal candidate thrives in a fast-paced environment, enjoys working with data and processes, and has experience supporting construction, equipment rental, or service-based operations.

What You'll Do

• Manage accounts receivable activities, including invoicing, collections, and payment tracking
• Process and manage Florida construction lien documentation, including Notice to Owner (NTO), liens, and lien releases
• Enter and manage rental contracts, returns, sales orders, and work orders
• Support sales and operations teams with day-to-day administrative activities
• Provide responsive customer service and assist with customer inquiries
• Process vendor invoices, including purchase order matching and general ledger coding
• Manage rental returns and inventory transactions in Texada
• Coordinate freight and cycle billing activities
• Generate sales, rental, and operational reports
• Analyze operational data and provide reporting support to management
• Maintain organized electronic and physical filing systems
• Manage office records, supplies, and administrative functions
• Ensure compliance with company policies and procedures
• Support special projects and other duties as assigned

Qualifications & Experience

Required

• Minimum 2 years of accounts receivable, collections, and customer invoicing experience
• Experience with Florida construction lien processes, including NTOs, liens, and lien releases
• Minimum 2 years of administrative, office support, or accounting support experience
• Strong Microsoft Office skills, including Excel, Word, and Outlook
• Excellent organizational, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with high-volume data entry and record management
• Experience processing vendor invoices, purchase order matching, and general ledger coding
• High School Diploma or equivalent

Preferred

• Associate's or Bachelor's degree
• Construction, industrial, or equipment rental industry experience
• Inventory control experience
• Experience with Texada or similar ERP/rental management software
• Experience supporting sales and operations teams
• Experience with reporting and data analysis

About Sky Climber Access Solutions

Sky Climber Access Solutions provides engineered access equipment, scaffolding solutions, and specialized support services for commercial, industrial, and infrastructure projects throughout North America. Our team is committed to safety, customer service, and operational excellence.

Sky Climber Access Solutions is an Equal Opportunity Employer.